Train Companies & Maps

Company Information: South West Trains (SW)

Last changed: 13:48 on 30 Nov 2008

Basic Details ^ Top

Service Details
Company Name South West Trains
Managing Director Stewart Palmer
Company Website www.southwesttrains.co.uk/
Head Office - Postal Address South West Trains
Friars Bridge Court
41-45 Blackfriars Road
London
SE1 8NZ
Head Office - Primary Phone Number 08700 00 5151
Head Office - Fax 020 7620 5177
Head Office - Web Address www.southwesttrains.co.uk/
Network Map URL No map available

Support & Information ^ Top

Service Details
Customer Services Monday-Sunday 06:00-22:00
Customer Services - Primary Phone Number 0845 6000 650
Customer Services - Email Address customerrelations@swtrains.co.uk
Lost Property Monday-Friday 07:30-19:00
Lost Property - Primary Phone Number 020 7401 7861
Assisted Travel Monday-Sunday 06:00-22:00
Assisted Travel - Primary Phone Number 0800 52 82 100
Assisted Travel - Primary Textphone Number 0800 692 0792
Assisted Travel - Address Customer Service Centre South West Trains Overline House Blechynden Terrace Southampton SO15 1GW
Assisted Travel - Note

Disabled Persons Protection Policy available from the given address.

Ticketing & Fares ^ Top

Service Details
Telesales Monday-Sunday 06:00-22:00
Telesales - Primary Phone Number 0845 6000 650
Telesales - Note

Please allow 5 days for ticket delivery.

Group Travel Monday-Friday 09:00-17:00
Group Travel - Primary Phone Number 023 8072 8162
Group Travel - Address Group Travel Office 1st Floor Overline House Central Station Southampton SO15 1GW
Group Travel - Note

All Group Travel must be booked in advance: Seven days before for up to 49 passengers. Four weeks before for 50 passengers or more Special arrangements may need to be made for groups of more than 100.

Seat Reservations Yes
Seat Reservations - Note

Seats can be reserved free of charge on many main line services (excluding peak time commuter services).

Penalty Fares Note

Penalty Fares are in operation across the South West Train's network except between Tisbury and Pinhoe.

Onboard Facilities ^ Top

Service Details
Cycle Policy Yes
Cycle Policy - Note

Please view the stations covered by Cycle Restrictions for more information.

Telephones No

Engineering Works ^ Top

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