This policy covers ATOC Limited’s use of personal information which is collected when you use National Rail Enquiries services.

From time to time, you will be asked to submit personal information about yourself (e.g. name, email address and mobile telephone number) in order to receive or use National Rail Enquiries services. By entering your details in the fields requested, you enable ATOC Limited and its service providers to provide you with the services you select.

Whenever you provide such information, we will treat that information in accordance with this policy. When you supply personal information to ATOC Limited we have legal obligations towards you in the way we use such data. We must collect the information fairly and tell you if we want to pass the information on to anyone else.

In general, any information you provide will only be used within National Rail Enquiries and by its agents, service providers and the train operators. Your information will also be disclosed where we are obliged or permitted by law.

If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information.