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Company Information: Northern Rail (NT)
Last changed: 16:24 on 4 Aug 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Northern Rail |
| Managing Director | Heidi Mottram |
| Company Website | www.northernrail.org |
| Head Office - Postal Address |
Northern Rail Ltd Northern House 9 Rougier Street York YO1 6HZ |
| Head Office - Primary Phone Number | 0845 00 00 125 |
| Head Office - Email Address | customer.relations@northernrail.org |
| Head Office - Web Address | www.northernrail.org |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed |
| Customer Services - Primary Phone Number | 0845 00 00 125 |
| Customer Services - Fax Number | 0113 247 9059 |
| Customer Services - Alternate Textphone Number | 0845 604 5608 |
| Customer Services - Address | Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU |
| Customer Services - Web Address | www.northernrail.org |
| Customer Services - Email Address | customer.relations@northernrail.org |
| Customer Services - Note |
|
| Lost Property | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 00 00 125 |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Lost Property - Note |
Please contact Customer Relations |
| Assisted Travel | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Assisted Travel - Primary Phone Number | 08456 008 008 |
| Assisted Travel - Fax Number | 0113 247 9059 |
| Assisted Travel - Alternate Textphone Number | 08456 045 608 |
| Assisted Travel - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Assisted Travel - Web Address | www.northernrail.org |
| Assisted Travel - Email Address | assistance@northernrail.org |
| Assisted Travel - Note |
We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | No |
| Telesales - Note |
Northern Rail do NOT have a telesales service. Please telephone 0845 700 0125 |
| Group Travel | Monday-Friday 09:00-17:00 Weekend Closed Holidays: Boxing Day, Christmas Day Closed |
| Group Travel - Note |
Northern Rail may give discounts for groups of 10 or more. For details please call 0113 247 9659. |
| Business Travel | No |
| Seat Reservations | No |
| Seat Reservations - Note |
Seats are not reservable on any Northern service. |
| Penalty Fares Note |
Penalty fares are not in force on any Northern services. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note |
Two cycles spaces are available on all trains. Carried on a 'first come first served' basis. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Manchester Victoria and Marsden on Saturday 25 and Sunday 26 October 2008
- Engineering work between Barnsley and Sheffield on Sunday 19 October 2008
- Engineering work between Manchester Victoria and Marsden on Sunday 19 October 2008
- Engineering work between Horsforth and Harrogate until 16:00 on Sunday 19 October 2008
- Engineering work between Micklefield and York until 10:20 on Sunday 19 October 2008
- Engineering work between Walkden and Athterton Saturday 18 October 2008
- Engineering work between Buxton and Hazel Grove Sunday 19 October 2008
- Engineering work between Newcastle and Edinburgh / North Berwick Saturday 18 October to Sunday 19 October 2008
- Engineering work between Doncaster and Scunthorpe Saturday 18 October to Sunday 19 October 2008
- Engineering work between Barnsley and Sheffield all day on Sunday 12 October 2008
- Engineering work between Horsforth and Harrogate until 16:00 Sunday 12 October 2008
- Engineering work between Althorpe and Doncaster on Saturday 11 and Sunday 12 October 2008
- Engineering work between Newcastle and Edinburgh / North Berwick Saturday 11 October to Sunday 12 October 2008
- Engineering work between Barnsley and Meadowhall all day on Sunday 5 October 2008
- Engineering work between Stoke-on-Trent and Macclesfield on Sunday 5 October 2008
- Engineering work between Pontefract and Whitley Bridge Saturday 4 October 2008
- Engineering work between Doncaster and Scunthorpe Saturday 4 October to Sunday 5 October 2008
- Engineering work between Newcastle and Edinburgh Saturday 4 October to Sunday 5 October 2008
- Engineering work between Stalybridge and Marsden Monday 29 September until 05:40 Friday 3 October 2008
- Engineering work between Manchester Piccadilly and Hadfield Monday 29 September to Friday 3 October 2008
- Engineering work between Barnsley and Meadowhall all day on Sunday 28 September 2008
- Engineering work between Keighley and Skipton Sunday 28 September 2008
- Engineering work between Stoke-on-Trent and Macclesfield on Sunday 28 September 2008
- Engineering work between Grange-over-Sands and Ulverston Sunday 28 September 2008
- Engineering work between Manchester Piccadilly and Trafford Park Sunday 28 September 2008
- Engineering work between Wigan North Western and Leyland Sunday 28 September 2008
- Engineering work between Doncaster and Scunthorpe Saturday 27 September to Sunday 28 Septewmber 2008
- Engineering work between Woodlesford and Leeds on from 22:30 Saturday27 September to Sunday 28 September2008
- Engineering work between Chinley and Stockport Monday 22 September until 05:15 Friday 26 September 2008
- Engineering work between Barnsley and Meadowhall all day on Sunday 21 September 2008
- Engineering work between Keighley and Skipton Sunday 21 September 2008
- Engineering work between Newcastle and Sunderland until 12:20 Sunday 21 September 2008
- Engineering work between Hexham and Carlisle Sunday 21 September 2008
- Engineering work between Warrington Bank Quay and Leyland Sunday 21 September 2008
- Engineering work between Wigan and Southport Sunday 21 September 2008
- Engineering work between Grange-over-Sands and Ulverston Sunday 21 September 2008
- Engineering work between Manchester Piccadilly and Trafford Park Sunday 21 September 2008
- Engineering work between Stoke-on-Trent and Macclesfield Sunday 21 September 2008
- Engineering work between Woodlesford and Leeds on Saturday20 September to Sunday 21 September2008
- Engineering work between Pontefract Monkhill and Knottingley Saturday 20 September 2008
- Engineering work between York / Gilberdyke and Doncaster from 07:00 Saturday 20 September to Sunday 21 September 2008
- Engineering work between Chester and Warrington Bank Quay Monday 15 September Thursday 18 September 2008
- Engineering work between Wilmslow and Manchester Piccadilly from Monday 15 September to 05:40 Friday 19 September 2008
- Engineering work between Deansgate and Hunts Cross each night Monday 15 September until 06:00 Friday 19 September 2008
- Engineering work between Preston and Blackburn each night Monday 15 September until 05:55 Friday 19 September 2008
- Engineering work between Keighley and Skipton on Sunday 14 September 2008
- Engineering work between Stoke-on-Trent and Macclesfield on Sunday 14 September 2008
- Engineering work between Wigan and Southport Sunday 14 September 2008
- Engineering work between Heald Green and Manchester Airport Sunday 14 September 2008
- Engineering work between Grange-over-Sands and Ulverston Sunday 14 September 2008
- Engineering work between Woodlesford and Leeds on Sunday 14 September 2008
- Engineering work between Barnsley and Shepley until 18:00 and between Barnsley and Meadowhall all day on Sunday 14 September 2008
- Engineering work between Wigan North Western and Leyland from 21:00 on Saturday 13 until 13:00 on Sunday 14 September 2008
- Engineering work between Stockport and Lostock Gralam from 00:05 each night between Monday 8 and Thursday 11 September 2008
- Engineering work between Burnley and Colne from 23:30 each night between Monday 8 and Thursday 11 September 2008
- Engineering work between Middlesbrough and Saltburn until 13:45 on Sunday 7 September 2008
- Engineering work between Pontefract Monkhill and Whitley Bridge from 19:00 Saturday 6 September to 19:00 Sunday 7 September 2008
- Engineering works between Burnley and Blackpool North Monday 1 September to Friday 5 September 2008
- Engineering work between Salford Crescent and Wigan Wallgate Monday 1 September to Friday 5 September 2008
- Engineering work between Manchester Victoria and Ashton-under-Lyne Monday 1 September to Friday 9 September 2008
- Engineering works between Preston and Blackpool North Monday 1 September 2008
- Engineering work between Cheadle Hulme and Levenshulme Monday 1 September to Friday 5 September 2008
- Engineering work between Altrincham and Chester until 15:00hrs Sunday 31 August 2008
- Engineering work between Huyton and Edge Hill until 12:15 on Sunday 31 August 2008
- Engineering work between Pontefract and Whitley Bridge from 19:00 Saturday 30 August to Sunday 31 August 2008
- Engineering work between Sleaford and Gainsborough Lea Road Saturday 30 August to 31 August 2008
- Engineering work between Stoke-on-Trent and Macclesfield Saturday 30 August to Sunday 31 August 2008
- Engineering work between Dalston and Carlisle from Monday 25 to Thursday 28 August 2008
- Engineering work between Huyton and Edge Hill until 12:15 on Sunday 24 August 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 23 to Friday 29 August 2008
- Engineering work between Pontefract and Whitley Bridge from 19:00 on Saturday 23 until 19:00 on Sunday 24 August 2008
- Engineering work between Stoke-on-Trent and Macclesfield from Saturday 23 to Friday 29 August 2008
- Engineering work between Rochdale and Hebden Bridge on Sunday 17 August 2008
- Engineering work between Pontefract and Whitley Bridge from 19:00 on Saturday 16 until 19:00 on Sunday 17 August 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 16 to Friday 22 August 2008
- Engineering work between Wilmslow and Stockport each evening from 23:30 Monday 11 August until 05:10 Friday 15 August 2008
- Engineering work between Sleaford and Gainsborough Lea Road Monday 11 August to Friday 15 August 2008
- Engineering work between Chinley / Buxton and Hazel Grove / Stockport. Monday 11 August to Friday 15 August 2008.
- Engineering work between Pontefract and Whitley Bridge on Saturday 2 and Sunday 3 August 2008
- Engineering work between Huyton and Edge Hill on Sunday 27 July 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 26 July to Friday 1 August 2008
- Major engineering work between Chorley and Preston from Saturday 26 July until Saturday 6 September 2008
- Engineering work between Edge Hill and Patricroft on Sunday 13 July 2008
- Engineering work between Sunderland and Newcastle on Sunday 13 July 2008
- Engineering work between Ellesmere Port and Helsby on Saturday 12 July 2008
- Engineering work between Gainsborough Central and Barnetby on Saturday 5 July 2008
- Engineering work between Gainsborough Central and Barnetby on Saturday 28 June 2008
- Engineering work between Hunts Cross/Huyton and Liverpool Lime Street from 21:50 on Saturday 28 until 14:30 on Sunday 29 June 2008
