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Station Facilities: Ashford International (Eurostar) (ASI)
Managed by Eurostar
Eurostar (UK) Ltd Ashford Station Ashford Kent
TN24 0PS
Last changed: 16:19 on 28 May 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep ASI to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday, Tuesday, Wednesday, Thursday 05:30-21:45 Friday 05:30-22:15 Saturday 06:30-21:45 Sunday 07:20-22:15 |
| Staffing - Note | Customer Services cover every aspect of the passengers journey through the Terminal to the Train. |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday 08:00-21:00 Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | To be confirmed by station operator |
| Oyster PrePay | No |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Left Luggage | No |
| Lost Property | To be confirmed by station operator |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | Yes |
| Seating Area | Yes |
| Waiting Rooms | To be confirmed by station operator |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note | Food / drink oultets on the main concourse and departures lounge |
| Toilets | Yes |
| Baby Changing | To be confirmed by station operator |
| Pay Phone | Yes - |
| Public WiFi | To be confirmed by station operator |
| Public WiFi - Note | Find WiFi Hotspots around Ashford International (Eurostar) station |
| Web Kiosk | To be confirmed by station operator |
| Post Box | No |
| Tourist Information Office | Yes |
| ATM Machine | Yes |
| Bureau de Change | Yes |
| Shops | To be confirmed by station operator |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | To be confirmed by station operator |
| Customer Help Points | No |
| Staff Help | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Ramps and lifts available |
| Imparied Mobility Set Down | Yes |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 0 | ||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||
| Cycle Storage CCTV | No | ||||||
| Car Park: |
| ||||||
| Taxi Rank | Yes | ||||||
| Bus Services | No | ||||||
| Bus Services - Note | Via Arriva Buses, from nearby Shopping complex | ||||||
| Metro Services | No | ||||||
| Metro Services - Note | None | ||||||
| Car Hire | To be confirmed by station operator | ||||||
| Cycle Hire | To be confirmed by station operator | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
