Last updated:Today at 14:49
Train companies affected:National Rail
Last updated:Today at 11:42
Train companies affected:National Rail
Cheltenham Spa station, Queens Road, Cheltenham, Gloucestershire, GL51 8NP
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Cheltenham Spa ticket office reduced opening hours
The ticket office will have the following changes to planned opening hours:
Thursday 28th March and Friday 29th March - 0615 to 1600
Saturday 30th March - 0615 to 1500
Sunday 31st March - closed
Monday 1st and Tuesday 2nd April - 0615 to 1600
Wednesday 3rd and Thursday 4th April - 0615 to 1245
Friday 5th April - 0615 to 1600
Saturday 6th April - 0830 to 1500
Tickets can be bought from the ticket machine or digitally.
There are no lifts at this station.
In ticket hall and on Bristol bound platform
Yes
Yes
Yes
Yes
No
Smartcard Accepted
Meeting point: Customer assist office.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Yes
Yes
Some step-free access to all platforms - please check details.
Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.
Yes
Yes
Yes
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Yes
Public telephones are not accessible
Yes
Yes
Yes
Accessible taxis are available
Yes
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
17 spaces
Parking is free for valid blue badge holders.
Yes
Accessible ticket machine in the car park.
Meeting point: Customer assist office.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Yes
APCOA Parking (UK) Limited
286 spaces
17 spaces
Parking is free for valid blue badge holders.
Yes
Accessible ticket machine in the car park.
Yes
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
No
Parking charges apply
Yes
Yes
Yes
Public telephones are not accessible
Yes
Connect to "GWR Free Station WiFi"
134 spaces
Please note: cycles can be carried on our trains free of charge restrictions apply find out more here
Stands
Platform 1 and car park
Yes
Yes
Compass Holidayscompass-holidays.com01242 250 642located on platform
Front of the station
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Compass Holidayscompass-holidays.com01242 250 642located on platform
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