Station Facilities: Crystal Palace (CYP)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep CYP to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 05:33-00:22
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:20-19:45 Saturday 06:45-20:10 Sunday 07:45-16:20
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Zone
  • Crystal Palace is in London Fare Zone 4
Penalty Fares Penalty Fares apply to journeys from Crystal Palace station when travelling with:
  • Southern Railway

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note

Call Customer Services 08451 272920

Lost Property No
Lost Property - Note

Call Customer Services 08451 272920

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note

Platform roofs on all platforms. Seats underneath roof on platform 1. Seats on platform 2, not under roof. Shelters with perch seats on platforms 3 and 4.

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing Yes
Pay Phone No
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Crystal Palace station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

London Black Cab area.

Accessible Public Telephones Yes
National Key Toilets No
Step Free Access Coverage No part of station
Step Free Access Coverage - Note
  • No step-free access to plaforms. Step-free interchange available between platforms 2 (to Croydon/Beckenham) and 3 (to Victoria from London Bridge/Sydenham). Nearest step-free station is West Norwood.

Imparied Mobility Set Down Yes
Imparied Mobility Set Down - Note

In Car Park

Disabled Parking Yes
Number of Disabled Parking Spaces 1
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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