Station Facilities: East Croydon (ECR)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 32
TrainTrackerText Text dep ECR to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Telesales No
Oyster PrePay No
Travelcard Zone
  • East Croydon is in London Fare Zone 5
Penalty Fares Penalty Fares apply to journeys from East Croydon station when travelling with:
  • First Capital Connect
  • Southern Railway
  • South Eastern Trains

Penalty Fares do not apply if travelling with:
  • CrossCountry

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Lost Property No
Lost Property - Note

Call Customer Services 08451 272920

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

Platform roof and waiting rooms on all platforms with plenty of standard metal seats.

Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Toilets Yes
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi Yes
Public WiFi - Note Find WiFi Hotspots around East Croydon station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Sunday 24 hours
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note
  • Please seek assistance from staff

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Public Telephones Yes
National Key Toilets Yes
National Key Toilets - Note

Radar key

Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Step-free access to all platforms and facilities via steep ramps. Wheelchair users may require assistance due to the gradient of the ramps to the platforms - this is available from staff.

Imparied Mobility Set Down Yes
Disabled Parking No
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

No car park

Wheelchairs Yes

Transport Links ^ Top

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LIVE DEPARTURES & ARRIVALS




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