Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Station Facilities: Guildford (GLD)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep GLD to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Saturday 06:10-22:00 Sunday 06:20-22:00 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | Yes |
| Telesales - Note | Please contact our Customer Services Department on 0845 6000 650 |
| Oyster PrePay | No |
| Penalty Fares | Penalty fares do not apply to passengers travelling to or from this station with Virgin Cross Country. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845-6000-650 |
| Customer Service - Note | Please contact our Customer Services Department on 0845 6000 650 |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Note | Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri) |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note | yes |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Guildford station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Note |
Please contact our Customer Services Department on 0845 6000 650 |
| Customer Help Points | Yes |
| Staff Help | To be confirmed by station operator |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
The taxi rank is located outside the main station entrance (platform 2) |
| Accessible Public Telephones | Yes |
| National Key Toilets | Yes |
| National Key Toilets - Note |
A NKS toilet is located on Platform 2 |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
From the main entrance in Walnut Tree Close there is level access to all platforms via a ramped underpass. However, there is no step-free access from the Guildford Park Road entrance. Wheelchair users using Guildford are therefore advised to use the Walnut Tree Close entrance. Interchange - there is step-free interchange to all platforms. |
| Imparied Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 148 | ||||||||
| Cycle Storage Sheltered | Yes | ||||||||
| Cycle Storage CCTV | Yes | ||||||||
| Car Park: Farnham Road & Long Stay |
| ||||||||
| Car Park: MultiStorey |
| ||||||||
| Car Park: Premium |
| ||||||||
| Location for Rail Replacement Services |
Bus lay-by in Station Forecourt off Walnut Tree Close. | ||||||||
| Taxi Rank | Yes | ||||||||
| Bus Services | No | ||||||||
| Metro Services | No | ||||||||
| Car Hire | Yes | ||||||||
| Car Hire - Note |
Hertz Car Rental | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
