Stations & Destinations

Station Facilities: Herne Hill (HNH)

Current Station Information

From 14 December 2008 and throughout 2009, there will be no cross-London First Capital Connect service at weekends or between 22.30 and 04.30 Monday to Friday. This is a key part of the Thameslink programme. For more information, please use the following link to visit the Thameslink Programme website

Managed by Southeastern

Railton Road
London

SE24 0JW

Last changed: 23:17 on 25 Dec 2008

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep HNH to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Sunday 24 hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Passenger Information Services	Departure screens Arrival screens Announcements
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service	Details
Ticket Office	Monday-Saturday 06:10-19:40 Sunday 08:10-17:40
Self Service Ticket Machines	No
Collection of Pre-purchased Tickets	No
Telesales	No
Oyster PrePay	No
Travelcard Zone	Herne Hill is in London Fare Zone 2
Penalty Fares	Penalty Fares apply to journeys from Herne Hill station when travelling with: First Capital Connect Southern Railway

General Services Information ^ Top

Service	Details
Customer Service	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Customer Service - Primary Phone Number	0845 000 2222
Customer Service - Primary Textphone Number	0800 783 4548
Customer Service - Address	PO Box 63428 London SE1P 5FD
Left Luggage	No
Lost Property	Yes
Lost Property - Note	Phone customer services 0845 000 222 to reclaim lost property
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	Available
Waiting Rooms - Note	on each platform
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	Yes
Refreshment Facilities - Note	Café
Toilets	Yes
Baby Changing	No
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Herne Hill station
Web Kiosk	No
Post Box	Yes
Post Box - Note	Outside the station
Tourist Information Office	No
Bureau de Change	No
Bureau de Change - Note	Euros and travellers cheques are accepted at the ticket office
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	No
Customer Help Points	Yes
Staff Help	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines - Note	booking hall/ subway
Accessible Ticket Office Counter	No
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	Please seek assistance from staff If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	No part of station
Step Free Access Coverage - Note	Steps to all platforms. Ticket Office not step free, no car park.
Imparied Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service	Details
Minimum Connection Time (mins)	4
Cycle Storage Availability	Yes
Cycle Storage	20
Cycle Storage Sheltered	Yes
Cycle Storage CCTV	Yes
Cycle Storage Location	front of station and subway
Taxi Rank	No
Bus Services	No
Metro Services	Yes
Car Hire	No
Cycle Hire	No
Local Transport Link	Plan your journey to and from the station with Traveline