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Station Facilities: Liverpool Lime Street (LIV)
Managed by Network Rail
Network Rail, 1st Floor Barrier Line Building, Liverpool Lime Street station,
L1 1JD
Last changed: 09:44 on 14 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep LIV to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 05:30-23:30 Sunday 08:30-20:00 | ||||||||
| Ticket Office - Note |
This is located on the station concourse. Train service enquiries can also be obtained by contacting the National Rail enquiry service on 08457 48 49 50 | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Yes | ||||||||
| Telesales - Note |
This service is provided in the Booking Office on Liverpool Lime Street station concourse. The telephone numbers and opening times for TOC advance purchase tickets are:- Northern – 0845 700 0125, 0800 – 2100 Monday – Saturday, 0900 – 1700 Sunday. Virgin – 0845 744 3366, 0800 – 2200 – Monday - Sunday. Transpennine Express – 0845 600 1674, 08:00 - 20:00 - Monday - Friday, 0900 – 1700 - Sunday. London Midland – 0870 609 6060, 0800 – 2200 – Monday – Sunday. | ||||||||
| Oyster PrePay | No | ||||||||
| Travelcard - Note | There are 4 zones in Merseyside. You can purchase a zone ticket for each separate area or an All Zone pass: - Zone A - St Helens Zone B - Wirral Zone C - Liverpool Zone D - Southport | ||||||||
| Penalty Fares |
Penalty Fares apply to journeys from Liverpool Lime Street station when travelling with: Penalty Fares do not apply if travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:00-16:00 |
| Customer Service - Note |
Customer Services can be contacted at the stations main address. |
| Left Luggage | Monday-Friday 07:00-21:00 Saturday 07:00-23:00 Sunday 08:00-23:00 |
| Left Luggage - Note |
The telephone number is 0151 707 8594. |
| Lost Property | No |
| Lost Property - Note |
Please see Left Luggage. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | To be confirmed by station operator |
| Seating Area - Note |
Available throughout the station. |
| Waiting Rooms | |
| Women-Only Waiting Room | No |
| Trolleys | To be confirmed by station operator |
| Refreshment Facilities | To be confirmed by station operator |
| Toilets | Yes |
| Baby Changing | To be confirmed by station operator |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | To be confirmed by station operator |
| Public WiFi - Note | Find WiFi Hotspots around Liverpool Lime Street station |
| Web Kiosk | No |
| Post Box | To be confirmed by station operator |
| Tourist Information Office | To be confirmed by station operator |
| Tourist Information Office - Note |
Liverpool Lime Street station Travel Centre can provide tourist with some information regarding Liverpool but for the most informative suggestions the Tourism Information Centre on Williamson Street in Liverpool City centre is a 10 minute walk away from the station |
| Bureau de Change | No |
| Shops | To be confirmed by station operator |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Monday-Sunday 03:30-00:30 |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note | staff assistance is available. |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note | staff assistance is available |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | To be confirmed by station operator |
| Accessible Taxis - Note | Accessible taxis at Liverpool Lime Street station can be provided by Liverpool City Black Cabs which are located at Lord Nelson Street. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number. |
| Accessible Public Telephones | No |
| National Key Toilets | To be confirmed by station operator |
| National Key Toilets - Note | The National Key (RADAR) toilet is located next to the Ladies toilet by the Lime Street station entrance. If you do not have a key please locate a member of staff and they will provide you with one. |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note | Lime St entrance is stepped, alterantive access can be gained by Skelhorne St entrance. |
| Imparied Mobility Set Down | To be confirmed by station operator |
| Imparied Mobility Set Down - Note | Assistance is available to and from platforms |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | To be confirmed by station operator |
| Accessible Car Park Equipment - Note | Accessible car parks at Liverpool Lime Street station are located at Skelhorne Street and Lord Nelson Street. |
| Wheelchairs | Monday-Sunday 03:30-00:30 |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 10 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 200 | ||||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Car Park: |
| ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Hours | Monday-Sunday 03:30-00:30 | ||||||||||
| Taxi Rank - Note |
There are 2 taxi ranks at Liverpool Lime Street station. They are located at Skelhorne Street and Lord Nelson Street. | ||||||||||
| Bus Services | No | ||||||||||
| Bus Services - Note |
Liverpool has a local bus station ran by Merseytravel opposite Liverpool Lime Street station. The National Express coach service is also easily accessible from Liverpool Lime Street station located on Norton Street. This is approx a 10 minute walk from the station. | ||||||||||
| Metro Services | No | ||||||||||
| Port | Yes | ||||||||||
| Port - Note |
This can be reached by using the Merseyrail from Liverpool Lime Street station. | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
