Station Facilities: Norwood Junction (NWD)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep NWD to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 04:59-01:06 Sunday 06:31-00:31
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:55-20:20 Saturday 06:20-20:20 Sunday 07:40-19:15
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Zone
  • Norwood Junction is in London Fare Zone 4
Penalty Fares Penalty Fares apply to journeys from Norwood Junction station when travelling with:
  • Southern Railway
  • South Eastern Trains

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note Call Customer Services 08451 272920
Lost Property No
Lost Property - Note Call Customer Services 08451 272920
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note Plenty of metal seats under platform roofs on platforms 1-5. Platform 6 - roof with 1 seat underneath.
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets No
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Norwood Junction station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts.

Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70.

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible Public Telephones Yes
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Step free access from main entrance to Ticket Office and platform 1 (to London Bridge/Victoria - some trains) only. Subway with steps to all other plaforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway. Nearest step-free station is West Norwood.

Imparied Mobility Set Down No
Imparied Mobility Set Down - Note

No dedicated area

Disabled Parking No
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

No car park

Wheelchairs No

Transport Links ^ Top

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