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Station Facilities: Twickenham (TWI)
Managed by South West Trains
London Road Twickenham Greater London
TW1 3SX
Last changed: 13:56 on 17 Apr 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep TWI to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Saturday 06:30-23:50 Sunday 07:00-23:59 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Saturday 06:40-20:20 Sunday 08:40-20:10 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | Yes |
| Telesales - Note | Please contact our Customer Service Centre on 0845 6000 650 |
| Oyster PrePay | No |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845-6000-650 |
| Customer Service - Note | Please contact our Customer Service Centre on 0845 6000 650 |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Note | Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri) |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | To be confirmed by station operator |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - |
| Public WiFi | No |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Note | Telephone 0800 52 82 100 |
| Customer Help Points | Yes |
| Staff Help | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note | An accessible ticket machine is located inside the main ticket hall. |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Twickenham is fully accessible to wheelchair users. Access to platforms 4 and 5 for train to Reading, Wimbledon, Windsor, Richmond, Clapham and London Waterloo is via a staff-operated stair lift. Please ask a member of staff for assistance. Access to platform 3 (for stopping services to London Waterloo and all Waterloo bound services on match days) is via the car park - please appraoch staff at the main entrance who will be happy to assist you. |
| Imparied Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||
| Cycle Storage Availability | Yes | ||||
| Cycle Storage | 60 | ||||
| Cycle Storage Sheltered | Yes | ||||
| Cycle Storage CCTV | Yes | ||||
| Car Park: |
| ||||
| Location for Rail Replacement Services | Station car Park alongside station. | ||||
| Taxi Rank | No | ||||
| Bus Services | No | ||||
| Metro Services | No | ||||
| Car Hire | No | ||||
| Cycle Hire | No | ||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
