Station Facilities: Andover (ADV)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ADV to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:00-21:00 Sunday 09:00-21:00
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:00-19:30 Sunday 08:10-20:45
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets No
Telesales Yes
Telesales - Note

Please contact our Customer Service Centre on 0845 6000 650

Oyster PrePay No
Penalty Fares Penalty Fares apply to journeys from Andover station when travelling with:
  • South West Trains

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845-6000-650
Customer Service - Note

Please contact our Customer Service Centre on 0845 6000 650

Left Luggage No
Lost Property Yes
Lost Property - Note

Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities No
Toilets Yes
Baby Changing Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Andover station
Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Note

Please contact our Customer Service Centre on 0845 6000 650

Customer Help Points Yes
Staff Help Monday-Saturday 06:00-21:00
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • There is level access to the main booking hall and platform 2 (for Trains to Grateley and Salisbury).

    Access to platform 1 (for trains to Basingstoke, Woking and London Waterloo) is via an underpass with steep ramps.

    A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assited Travel team.

Imparied Mobility Set Down No
Disabled Parking Yes
Disabled Parking - Note
  • Parking is chargeable for all vehicles
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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