Station Facilities: Addlestone (ASN)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ASN to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:10-13:05 Sunday Closed
Staffing - Note

No concilliation staff

CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:30-13:25 Sunday Closed Saturday 06:10-13:05
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets No
Telesales Yes
Telesales - Note

Please contact our Customer Service Centre on 0845 6000 650

Oyster PrePay No
Penalty Fares Penalty Fares apply to journeys from Addlestone station when travelling with:
  • South West Trains

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845-6000-650
Customer Service - Note Please contact our Customer Service Centre on 0845 6000 650
Left Luggage No
Lost Property Yes
Lost Property - Note Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms None
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Pay Phone No
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Addlestone station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Note

Telephone 0800 52 82 100

Customer Help Points Yes
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
Nearest Stations With More Facilities

 


Weybridge
National Key Toilets No
Step Free Access Coverage All platforms
Step Free Access Coverage - Note
  • There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines).

    Interchange is via a 54 step footbridge or a level crossing at the end of the platforms.

Imparied Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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