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Station Facilities: Banbury (BAN)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep BAN to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 05:15-22:30 Saturday 05:15-22:30 Sunday 08:00-23:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | To be confirmed by station operator |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:35-20:30 Saturday 06:35-20:15 Sunday 08:10-20:00 | ||||||
| Ticket Office - Note | Ticket office operated by Chiltern Railways. | ||||||
| Self Service Ticket Machines | No | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 07:00-20:00 Saturday 07:00-20:00 Sunday 07:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08456 005165 | ||||||
| Telesales - Primary Textphone Number | 08457 078051 | ||||||
| Telesales - Address | Chiltern Railways 3rd floor, Western House Rickfords Hill Aylesbury Buckinghamshire HP20 2RX | ||||||
| Telesales - Web Address | www.chilternrailways.co.uk | ||||||
| Oyster PrePay | No | ||||||
| Travelcard - Note | Not within Travelcard Zone. | ||||||
| Penalty Fares | Minimun £20 penalty fare applies on Chiltern Railways services if travelling without a valid ticket. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:30-17:30 Saturday Closed Sunday Closed |
| Customer Service - Primary Phone Number | 08456 005165 |
| Customer Service - Fax Number | 01296 332126 |
| Customer Service - Primary Textphone Number | 08457 078051 |
| Customer Service - Address | Chiltern Railways 2nd Floor, Western House Rickfords Hill Aylesbury Bucks HP20 2RX |
| Customer Service - Web Address | www.chilternrailways.co.uk |
| Customer Service - Email Address | customerservices@chilternrailways.co.uk |
| Customer Service - Note | Station operated and managed by Chiltern Railways. |
| Left Luggage | No |
| Lost Property | Monday-Friday 12:00-20:00 Saturday Closed Sunday Closed |
| Lost Property - Primary Phone Number | 08456 005 165 |
| Lost Property - Address | Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ |
| Lost Property - Web Address | www.chilternrailways.co.uk/lostproperty |
| Lost Property - Note | If you lose an item of property on any of our stations or trains, please telephone our Lost Property Office on 08456 005 165 (select option 3, then option 4) |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Seating Area - Note | Seats available in the station booking hall and on the station overbridge. |
| Waiting Rooms | |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | No |
| Public WiFi | No |
| Web Kiosk | No |
| Post Box | To be confirmed by station operator |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 06:00-19:00 Saturday 06:00-19:00 Sunday 06:00-19:00 |
| Helpline - Primary Phone Number | 084 5600 5165 |
| Customer Help Points | Monday-Friday 05:00-22:00 Saturday 05:00-22:00 Sunday 05:00-22:00 |
| Staff Help | Monday-Friday 04:15-21:30 Saturday 04:15-21:30 Sunday 07:00-22:00 |
| Accessible Ticket Machines | To be confirmed by station operator |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note | For taxis from all UK stations visit www.traintaxi.co.uk. |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| National Key Toilets - Note | The National Key toilet is located on the bridge. |
| Step Free Access Coverage | All platforms |
| Step Free Access Coverage - Note | Flat access to all platforms. |
| Imparied Mobility Set Down | To be confirmed by station operator |
| Imparied Mobility Set Down - Note | In front of station |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | No |
| Wheelchairs | Monday-Friday 05:00-00:15 Saturday 05:00-00:15 Sunday 08:00-00:20 |
Transport Links ^ Top
| Service | Details | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 3 | ||||||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||||||
| Cycle Storage | 60 | ||||||||||||||||
| Cycle Storage Sheltered | Partial | ||||||||||||||||
| Cycle Storage CCTV | No | ||||||||||||||||
| Cycle Storage Location | Free cycle storage is available at the front of the station next to the taxi rank. | ||||||||||||||||
| Car Park: Station car park |
| ||||||||||||||||
| Location for Rail Replacement Services | Rail replacement buses depart from the front of the station. | ||||||||||||||||
| Taxi Rank | Yes | ||||||||||||||||
| Taxi Rank - Note | At front of station. | ||||||||||||||||
| Bus Services | Yes | ||||||||||||||||
| Bus Services - Note | All bus services depart from Banbury bus station which is situated five minutes walk from Banbury train station. | ||||||||||||||||
| Metro Services | No | ||||||||||||||||
| Car Hire | No | ||||||||||||||||
| Cycle Hire | No | ||||||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
