Station Facilities: Bradford Interchange (BDI)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep BDI to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 06:00-20:15 Sunday 08:00-20:15 Saturday 07:30-00:00
Staffing - Note

this station is staffed on a part time basis

CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:00-20:15 Sunday 08:00-20:15
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard - Note
  • used in WYPTE area
Penalty Fares Penalty Fares do not apply when travelling from Bradford Interchange station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed
Customer Service - Primary Phone Number 0845 00 00 125
Customer Service - Fax Number 0113 247 9059
Customer Service - Alternate Textphone Number 0845 604 5608
Customer Service - Address Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU
Customer Service - Web Address www.northernrail.org
Customer Service - Email Address customer.relations@northernrail.org
Customer Service - Note

 

Left Luggage No
Lost Property Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Lost Property - Primary Phone Number 0845 00 00 125
Lost Property - Fax Number 0113 247 9059
Lost Property - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Lost Property - Note

Please contact Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note There are waiting rooms on platform 1 and platform 2.
Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Toilets Yes
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Bradford Interchange station
Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Helpline - Primary Phone Number 08456 008 008
Helpline - Fax Number 0113 247 9059
Helpline - Alternate Textphone Number 08456 045 608
Helpline - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Helpline - Web Address www.northernrail.org
Helpline - Email Address assistance@northernrail.org
Helpline - Note

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.

Customer Help Points No
Staff Help Monday-Saturday 05:30-00:35 Sunday 07:30-23:59
Accessible Ticket Machines No
Accessible Ticket Machines - Note

too high for wheelchair users

Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

staff will come out of the office to assist

Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis Yes
Accessible Public Telephones Yes
Accessible Public Telephones - Note

in the interchange

National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • There is level access to all the platforms and a wheelchair is available if pre booked via customer relations. There are also escalators and lifts available from the bus station downstairs to the train station up stairs.

Imparied Mobility Set Down Yes
Imparied Mobility Set Down - Note

Accessable facilities at front of station

Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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