Station Facilities: Burton-on-Trent (BUT)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep BUT to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 05:45-23:55 Sunday 08:00-12:00
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:10-19:30 Sunday 08:45-17:15
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description

Located in the booking hall.

Telesales Monday-Friday 08:00-20:00
Telesales - Primary Phone Number 08457 125 678
Telesales - Primary Textphone Number 08457 078 051
Telesales - Web Address www.eastmidlandstrains.co.uk
Oyster PrePay No
Penalty Fares

Penalty Fares do not apply when travelling from Burton-on-Trent station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 08:00-20:00
Customer Service - Primary Phone Number 08457 125 678
Customer Service - Primary Textphone Number 08457 078 051
Left Luggage No
Left Luggage - Note

East Midlands Trains lost property offices are located at Leicester, Derby, Nottingham and Sheffield. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.

Lost Property No
Lost Property - Note

East Midlands Trains lost property offices are located at Leicester, Derby, Nottingham and Sheffield. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

 

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Pay Phone No
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Burton-on-Trent station

Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel
  • Available when station is staffed

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note

Taxi number displayed on Useful Information Poster.

Accessible Public Telephones No
Accessible Public Telephones - Note

None

National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Suitable for wheelchair access, lift available, no interchange between platforms 0545-2300 staffed (roadbridge).

Imparied Mobility Set Down No
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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