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Station Facilities: Doncaster (DON)
Managed by National Express East Coast
Station Court Doncaster
DN1 1PE
Last changed: 14:04 on 12 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep DON to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 05:15-01:30 Saturday 05:15-01:15 Sunday 07:30-01:30 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:15-21:00 Saturday 05:15-20:30 Sunday 07:30-21:00 | ||||||
| Ticket Office - Note |
Advance tickets & reservations only available during the following hours : Monday - Friday 08:00 - 20:00; Saturday 08:00 - 19:00; Sunday 09:00 - 19:00 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Sunday 08:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08457 225 225 | ||||||
| Telesales - Address | Baron House Neville Street Newcastle-Upon-Tyne NE1 5DN | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Doncaster station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 |
| Customer Service - Primary Phone Number | 08457 225 225 |
| Left Luggage | No |
| Lost Property | Monday-Friday 09:00-16:00 |
| Lost Property - Primary Phone Number | 01302 362175 |
| Lost Property - Note |
located at Newark North Gate station. Lost property handed in/found at NXEC stations is kept for 7 days at the station before going to Newark |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | To be confirmed by station operator |
| First Class Lounge - Note |
Located on platform 3A. First Class Advance tickets may not be used to gain entry into the First Class lounge |
| Seating Area | Yes |
| Waiting Rooms | Yes |
| Waiting Rooms - Note |
During station hours |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | Yes |
| Public WiFi - Note | Find WiFi Hotspots around Doncaster station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 05:15-01:30 Saturday 05:15-01:15 Sunday 07:30-01:30 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Fully accessable, located in Travel Centre & entrance to Frenchgate Shopping Centre |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
DDA compliant counter is available during Travel Centre opening times |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Advance booking not required |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Phones are low level but not text |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note |
station front |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 7 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 24 | ||||||||||
| Cycle Storage Sheltered | No | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | on the station forecourt | ||||||||||
| Car Park: Frenchgate Shopping Centre |
| ||||||||||
| Location for Rail Replacement Services |
Rail Replacement Coaches leave from the front of the station. | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Note |
Doncaster is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Station 01302 368636, Access 01302 727272 & A1 01302 321391 | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note |
Extensive local buses leave from the Interchange immediately adjacent. Telephone 01709 515151 for timetable information. | ||||||||||
| Metro Services | No | ||||||||||
| Airport | Yes | ||||||||||
| Airport - Note |
www.robinhoodairport.com Robin Hood Airport is well served by the local bus network, with five services per hour departing from the new Doncaster Interchange to the Airport, including the dedicated Airport Arrow (707) shuttle service (www.travelsouthyorkshire.com ) | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
