Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Station Facilities: Edinburgh Waverley (EDB)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep EDB to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| CCTV | Yes |
| CCTV - Coverage | Within station |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Help Point/Phone | Staffed response |
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 04:45-00:30 Saturday 04:45-00:30 Sunday 07:00-00:30 | ||||||||
| Ticket Office - Note | Located in the Main Travel Hall | ||||||||
| Self Service Ticket Machines | No | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | No | ||||||||
| Telesales - Note | National Express East Coast Telesales please ring 08457 225 225 | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Edinburgh Waverley station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 04:00-00:45 Saturday 04:00-00:45 Sunday 06:00-00:45 |
| Customer Service - Note |
Available during Station Opening times please go to Network Rail reception opposite platform 1. |
| Left Luggage | Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-23:00 |
| Left Luggage - Primary Phone Number | 01315583829 |
| Left Luggage - Address | Network Rail Room 255, North Block. Edinburgh City of Edinburgh |
| Lost Property | Monday-Friday 07:00-23:00 Saturday 07:00-23:00 |
| Lost Property - Primary Phone Number | 01315502333 |
| Lost Property - Address | Network Rail Room 255, North Block. Edinburgh City of Edinburgh |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | Yes |
| First Class Lounge - Note |
National Express East Coast Mon-Fri 0630-2100 Sat-Sun 0945-1900 FirstScotRail Mon-Fri 0845-2314 Sat Closed Sun 1600-0000 First Class Advance tickets may not be used to gain entry into the NXEC First Class lounge. |
| Seating Area | To be confirmed by station operator |
| Seating Area - Note |
Available throughout the station. |
| Waiting Rooms | Yes |
| Waiting Rooms - Note |
Location: Network Rail Reception - opposite platform 1, first ScotRail - Platform 14, NXEC - South Concourse, Virgin Trains - North Mall |
| Women-Only Waiting Room | No |
| Trolleys | To be confirmed by station operator |
| Refreshment Facilities | To be confirmed by station operator |
| Toilets | Yes |
| Baby Changing | To be confirmed by station operator |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | To be confirmed by station operator |
| Public WiFi - Note | Find WiFi Hotspots around Edinburgh Waverley station |
| Web Kiosk | No |
| Post Box | To be confirmed by station operator |
| Tourist Information Office | Yes |
| Bureau de Change | To be confirmed by station operator |
| Shops | To be confirmed by station operator |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Monday-Friday 04:00-00:45 Saturday 04:00-00:45 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
All National Express East Coast machines are DDA compliant in the Travel Centre |
| Accessible Ticket Office Counter | Monday-Friday 04:45-23:45 Saturday 04:45-23:45 Sunday 06:00-23:45 |
| Accessible Ticket Office Counter - Note |
No lowered counter |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
taxi rank outside main station entrance |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Available in part on the main concourse during Station Opening times |
| National Key Toilets | To be confirmed by station operator |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
Suitable for disabled passengers. Level access to all platforms. |
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note |
Assistance is available to and from platforms, though we can help more effectively if you call us in advance. Please contact customer services of the relevant train operator: National Express East Coast – 08457 225 333. Virgin Trains – 0870 789 1234. ScotRail – 08456 015929 |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
From November, once lift installation complete there will be accessibily in both car parks |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 10 | ||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||
| Cycle Storage | 74 | ||||||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||
| Car Park: |
| ||||||||||||
| Taxi Rank | Yes | ||||||||||||
| Taxi Rank - Note |
Available during station opening times opposite platform 11 | ||||||||||||
| Bus Services | No | ||||||||||||
| Bus Services - Note |
"Location: From front of station, http://www.edinburgh.gov.uk/CEC/City_Development/ Transport_and_Communications /Buses/bus.html" | ||||||||||||
| Metro Services | No | ||||||||||||
| Airport | Yes | ||||||||||||
| Airport - Note |
Bus to Airport from Waverley Bridge, http://www.flybybus.com | ||||||||||||
| Car Hire | Yes | ||||||||||||
| Cycle Hire | No | ||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
