Stations & Destinations

Station Facilities: Edge Hill (EDG)

Tunnel Road
LIVERPOOL
Merseyside

L7 1AD

Last changed: 16:42 on 11 Aug 2008

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep EDG to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Saturday 05:30-00:10 Sunday Closed
Staffing - Note	Only Booking Office staff at this station
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service	Details
Ticket Office	Monday-Saturday 05:30-00:10 Sunday Closed
Self Service Ticket Machines	No
Collection of Pre-purchased Tickets	No
Telesales	No
Oyster PrePay	No
Travelcard Area	Merseytravel
Travelcard Zone	Zone C1
Penalty Fares	Penalty Fares do not apply when travelling from Edge Hill station.

General Services Information ^ Top

Service	Details
Customer Service	Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed
Customer Service - Primary Phone Number	0845 00 00 125
Customer Service - Fax Number	0113 247 9059
Customer Service - Alternate Textphone Number	0845 604 5608
Customer Service - Address	Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU
Customer Service - Web Address	www.northernrail.org
Customer Service - Email Address	customer.relations@northernrail.org
Customer Service - Note
Left Luggage	No
Lost Property	Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Lost Property - Primary Phone Number	0845 00 00 125
Lost Property - Fax Number	0113 247 9059
Lost Property - Address	Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Lost Property - Note	Please contact Customer Relations
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	None
Waiting Rooms - Note	none but passengers can shelter within the station building
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Pay Phone	Yes -
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Edge Hill station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Helpline - Primary Phone Number	08456 008 008
Helpline - Fax Number	0113 247 9059
Helpline - Alternate Textphone Number	08456 045 608
Helpline - Address	Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Helpline - Web Address	www.northernrail.org
Helpline - Email Address	assistance@northernrail.org
Helpline - Note	We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.
Customer Help Points	Yes
Staff Help	Yes
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Accessible Ticket Office Counter - Note	Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction Loop	No
Ramp for Train Access	To be confirmed by station operator
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel. All Northern trains carry a ramp to assist wheelchair users to board
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	Partial station
Step Free Access Coverage - Note	Access to the station is via a hundred metre cobbled street slope or uneven pavement down to the ticket office. Platform 1 - has level access for train to Manchester Victoria, St Helens, Wigan, Preston and Warrington Bank Quay. Platform 2 - has level access for trains to Liverpool Platform 3 - down 20 steps to level under-pass and then up 20 steps to the platform for trains to Warrington Central and Manchester Piccadilly. Platform 4 - down 20 steps to level under-pass and then up 20 steps to the platform for trains to Liverpool
Imparied Mobility Set Down	No
Imparied Mobility Set Down - Note	No designated area is provided. The station front may be used for set down purposes.
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Car Park:

Operator	northern
Primary Phone Number	08450 000125
Email Address	northernrail.org
Open	Monday-Friday 24 hours
Spaces	20
Charges	There is no charge for railway users to park their car in this car park

Taxi Rank

Bus Services

Yes

Bus Services - Note

Busline 0871 200 2233

Metro Services

Car Hire

Cycle Hire

Local Transport Link

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