Station Facilities: Gloucester (GCR)
Managed by First Great Western
Bruton Way
Gloucester
Gloucestershire
GL1 1DE
Last changed: 14:50 on 12 Aug 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Full Time
|
| Staffing Hours |
Monday-Friday 05:30-00:15
Saturday 05:30-23:15
Sunday 08:00-23:15
|
| CCTV |
Yes
|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Friday 06:00-20:00
Saturday 06:00-19:30
Sunday 08:30-20:30
|
| Self Service Ticket Machines |
No
|
| Collection of Pre-purchased Tickets |
Yes
|
| Collection of Pre-purchased Tickets - Details |
| From Ticket Office Counter | No |
| From Ticket Machine | Yes |
| Machine description |
Two ticket machines are available in the booking hall which will accept main credit/debit cards and cash and can provide tickets to all mainland destinations.
|
|
| Telesales |
Monday-Sunday 07:00-22:00
|
| Telesales - Primary Phone Number |
08457 000125
|
| Telesales - Fax Number |
0845 600 8363
|
| Telesales - Primary Textphone Number |
0800 294 9209
|
| Telesales - Web Address |
www.firstgreatwestern.co.uk
|
| Oyster PrePay |
No
|
| Travelcard Area | |
| Travelcard Zone |
|
| Travelcard - Note |
|
| Penalty Fares |
Penalty Fares apply to journeys from Gloucester station when travelling with:
|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
| Seating Area |
Yes
|
| Waiting Rooms |
Available
|
| Women-Only Waiting Room |
No
|
| Trolleys |
Yes
|
| Refreshment Facilities |
Yes
|
| Toilets |
Yes
|
| Baby Changing |
No
|
| Pay Phone |
Yes -
|
| Public WiFi |
No
|
| Public WiFi - Note |
Find WiFi Hotspots around Gloucester station
|
| Web Kiosk |
No
|
| Post Box |
No
|
| Tourist Information Office |
No
|
| Bureau de Change |
No
|
| Shops |
Yes
|
| Shops - Note |
- City centre is a 5 minute walk away.
|
Accessibility ^ Top
| Service |
Details |
| Helpline |
No
|
| Customer Help Points |
Yes
|
| Staff Help |
Yes
|
| Accessible Ticket Machines |
No
|
| Accessible Ticket Office Counter |
Yes
|
| Induction Loop |
No
|
| Ramp for Train Access |
Yes
|
| Ramp for Train Access - Note |
- All First Great Western train services can carry manual or powered wheelchairs. Please see First Great Western's <a href="/passenger_services/disabled_passengers/fgw_scooter.pdf">Guide to Mobility Scooters</a> for full details.
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis |
Yes
|
| Accessible Public Telephones |
No
|
| National Key Toilets |
Yes
|
| Step Free Access Coverage |
Partial station
|
| Step Free Access Coverage - Note |
- Access to platform 4 via a stepped footbridge. Barrow crossing only available during staffed hours.
|
| Imparied Mobility Set Down |
Yes
|
| Disabled Parking |
Yes
|
| Number of Disabled Parking Spaces |
|
| Accessible Car Park Equipment |
Yes
|
| Wheelchairs |
Yes
|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 7
|
| Cycle Storage Availability |
Yes
|
| Cycle Storage |
35
|
| Cycle Storage Sheltered |
Yes
|
| Cycle Storage CCTV |
Yes
|
| Cycle Storage Location |
Platform 2
|
| Car Park: |
|
| Taxi Rank |
Yes
|
| Bus Services |
No
|
| Metro Services |
No
|
| Car Hire |
No
|
| Cycle Hire |
No
|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|