Station Facilities: Green Lane (GNL)

Managed by Merseyrail 

Old Chester Road
Birkenhead
Merseyside

CH41 9AN

Last changed: 14:01 on 2 Sep 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep GNL to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 05:32-00:10 Sunday 07:32-00:10
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 05:32-00:10 Sunday 07:32-00:10
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Area
  • None
Travelcard Zone
  • None
Travelcard - Note
  • None
Penalty Fares Penalty Fares apply to journeys from Green Lane station when travelling with:

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 09:00-17:00
Customer Service - Primary Phone Number 0151 702 2071
Customer Service - Fax Number 0151 702 3074
Customer Service - Address 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Customer Service - Email Address comment@merseyrail.org
Left Luggage No
Lost Property Monday-Friday 08:00-13:15, 15:00-18:00
Lost Property - Primary Phone Number 0151 702 2951
Lost Property - Note

Located at Liverpool James Street Station (Water Street entrance)

0151 702 2951 or e-mail lostproperty@merseyrail.org

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms None
Waiting Rooms - Note no
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Green Lane station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Friday 09:00-17:00
Helpline - Primary Phone Number 0151 702 2071
Helpline - Alternate Phone Number 0151 702 2704
Helpline - Fax Number 0151 702 2413
Helpline - Primary Textphone Number 0151 702 2071
Helpline - Address The Customer Relations Office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Helpline - Note

Disabled Persons Protection Policy available from the Customer Relations.

Customer Help Points Yes
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note disabled passenger will be offered assistance by station staff.
Induction Loop Yes
Ramp for Train Access No
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note telephone numbers for taxi's are displayed at all our stations
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage No part of station
Imparied Mobility Set Down No
Disabled Parking Yes
Disabled Parking - Note
  • Parking is free for disabled customer displaying a valid International Blue Badge
Number of Disabled Parking Spaces 2
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note car park not operated by Merseyrail
Wheelchairs No

Transport Links ^ Top

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