Station Facilities: Hanwell (HAN)
Managed by First Great Western
Campbell Road
Hanwell
Greater London
W7 3EB
Last changed: 15:22 on 12 Aug 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Part Time
|
|---|
| Staffing Hours |
Monday-Saturday 05:50-13:15
Sunday Closed
|
|---|
| Staffing - Note |
See Booking hours
|
|---|
| CCTV |
Yes
|
|---|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Saturday 05:50-13:15
Sunday Closed
|
|---|
| Self Service Ticket Machines |
No
|
|---|
| Collection of Pre-purchased Tickets |
Yes
|
|---|
| Collection of Pre-purchased Tickets - Details |
| From Ticket Office Counter | No |
|---|
| From Ticket Machine | Yes |
|---|
|
|---|
| Telesales |
Monday-Sunday 07:00-22:00
|
|---|
| Telesales - Primary Phone Number |
08457 000125
|
|---|
| Telesales - Fax Number |
0845 600 8363
|
|---|
| Telesales - Primary Textphone Number |
0800 294 9209
|
|---|
| Telesales - Web Address |
www.firstgreatwestern.co.uk
|
|---|
| Oyster PrePay |
No
|
|---|
| Travelcard Zone |
|
|---|
| Penalty Fares |
Penalty Fares apply to journeys from Hanwell station when travelling with:
|
|---|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
|---|
| Seating Area |
No
|
|---|
| Waiting Rooms |
None
|
|---|
| Women-Only Waiting Room |
No
|
|---|
| Trolleys |
No
|
|---|
| Refreshment Facilities |
No
|
|---|
| Toilets |
No
|
|---|
| Baby Changing |
No
|
|---|
| Pay Phone |
Yes -
|
|---|
| Public WiFi |
No
|
|---|
| Public WiFi - Note |
Find WiFi Hotspots around Hanwell station
|
|---|
| Web Kiosk |
No
|
|---|
| Post Box |
No
|
|---|
| Tourist Information Office |
No
|
|---|
| Bureau de Change |
No
|
|---|
| Shops |
No
|
|---|
Accessibility ^ Top
| Service |
Details |
| Helpline |
Yes
|
|---|
| Helpline - Note |
You can book your assistance, reserve a seat and
Pay for your ticket by calling our free assist booking line.
Assist booking line
Tel 0800 197 1329
Textphone 0800 294 9209
Monday-Friday 07:00-22:00
Saturday-Sunday 07:00-21:00
|
|---|
| Customer Help Points |
Yes
|
|---|
| Staff Help |
Yes
|
|---|
| Accessible Ticket Machines |
No
|
|---|
| Accessible Ticket Office Counter |
No
|
|---|
| Induction Loop |
No
|
|---|
| Ramp for Train Access |
No
|
|---|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
|---|
| Accessible Taxis |
Yes
|
|---|
| Accessible Taxis - Note |
if you require an accessible taxi please approach a member of staff.
|
|---|
| Accessible Public Telephones |
No
|
|---|
| National Key Toilets |
No
|
|---|
| Step Free Access Coverage |
No part of station
|
|---|
| Step Free Access Coverage - Note |
- No step free access to any part of the station
|
|---|
| Imparied Mobility Set Down |
No
|
|---|
| Disabled Parking |
No
|
|---|
| Accessible Car Park Equipment |
No
|
|---|
| Wheelchairs |
No
|
|---|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 5
|
| Cycle Storage Availability |
Yes
|
|---|
| Cycle Storage |
12
|
|---|
| Cycle Storage Sheltered |
To be confirmed by station operator
|
|---|
| Cycle Storage CCTV |
No
|
|---|
| Taxi Rank |
No
|
|---|
| Bus Services |
No
|
|---|
| Bus Services - Note |
Details from London Travel Information on 020 7222 1234.
For local bus timetables visit: http://www.traveline.org.uk/index.htm Tele 0870 608 2 608. PlusBus zone covers all of the town and its suburbs, for zone map visit: http://www.plusbus.info/
|
|---|
| Metro Services |
No
|
|---|
| Airport |
Yes
|
|---|
| Airport - Note |
Heathrow connect service to Heathrow airport.
|
|---|
| Car Hire |
No
|
|---|
| Cycle Hire |
No
|
|---|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|
|---|
