Station Facilities: Hedge End (HDE)
Managed by South West Trains
Shamblehurst Lane
Hedge End
Southampton.
SO30 2RZ
Last changed: 12:01 on 20 Nov 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Part Time
|
| Staffing Hours |
Monday-Saturday 06:15-13:30
Sunday 08:10-15:30
|
| Staffing - Note |
No concilliation staff
|
| CCTV |
Yes
|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Saturday 06:15-13:30
Sunday 08:10-15:30
|
| Self Service Ticket Machines |
Yes
|
| Collection of Pre-purchased Tickets |
No
|
| Telesales |
Yes
|
| Telesales - Note |
Please contact our Customer Service Centre on 0845 6000 650
|
| Oyster PrePay |
No
|
| Penalty Fares |
Penalty Fares apply to journeys from Hedge End station when travelling with:
|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
| Seating Area |
No
|
| Waiting Rooms |
Available
|
| Women-Only Waiting Room |
No
|
| Trolleys |
No
|
| Refreshment Facilities |
No
|
| Toilets |
No
|
| Baby Changing |
No
|
| Pay Phone |
Yes -
Cards and Coins
|
| Public WiFi |
No
|
| Public WiFi - Note |
Find WiFi Hotspots around Hedge End station
|
| Web Kiosk |
No
|
| Post Box |
No
|
| Tourist Information Office |
No
|
| Bureau de Change |
No
|
| Shops |
No
|
Accessibility ^ Top
| Service |
Details |
| Helpline |
Yes
|
| Helpline - Note |
Telephone 0800 52 82 100
|
| Customer Help Points |
Yes
|
| Staff Help |
To be confirmed by station operator
|
| Accessible Ticket Machines |
No
|
| Accessible Ticket Office Counter |
No
|
| Induction Loop |
Yes
|
| Ramp for Train Access |
No
|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis |
No
|
| Accessible Public Telephones |
No
|
| National Key Toilets |
No
|
| Step Free Access Coverage |
Partial station
|
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down |
No
|
| Disabled Parking |
Yes
|
| Disabled Parking - Note |
- Parking is chargeable for all vehicles
|
| Number of Disabled Parking Spaces |
|
| Accessible Car Park Equipment |
No
|
| Wheelchairs |
No
|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 5
|
| Cycle Storage Availability |
Yes
|
| Cycle Storage |
51
|
| Cycle Storage Sheltered |
Yes
|
| Cycle Storage CCTV |
Yes
|
| Car Park: |
| Primary Phone Number | 0845-6000-650 |
| Spaces | 96 |
| Notes |
Car parked operated by Local Council.
|
|
| Location for Rail Replacement Services |
Station forecourt off Stroudley Way
|
| Taxi Rank |
No
|
| Bus Services |
No
|
| Metro Services |
No
|
| Car Hire |
No
|
| Cycle Hire |
No
|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|