Station Facilities: Highbury & Islington (HHY)

Managed by London Underground Ltd. 

Holloway Road
London

N5 1RA

Last changed: 12:16 on 15 Aug 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HHY to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 07:00-10:00, 16:00-19:00
Staffing - Note All LU stations are staffed when open.
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 05:15-00:30
Ticket Office - Note View ticket office opening hours.
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Zone
  • 2
  • Oyster pay as you go is available for use on all LUL and London Overground services. For details of whether Oyster Pre-Pay is available on your intended National Rail route, please see the [http://www.nationalrail.co.uk/times_fares/london/oystercard.html Oyster Card information page].
Travelcard - Note
  • A variety of Travelcards can be bought via the Ticket machine or Ticket Office when opened
Penalty Fares Penalty Fares apply to journeys from Highbury & Islington station when travelling with:

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Note Contact the relevant TOC
Left Luggage No
Lost Property Monday-Friday 08:30-16:00 Saturday Closed Sunday Closed
Lost Property - Primary Phone Number 0845 330 9882
Lost Property - Address TfL Lost Property Office (LPO) 200 Baker Street London NW1 5RZ
Lost Property - Web Address www.tfl.gov.uk/tfl/contact/lostproperty
Lost Property - Note Property found on London Underground trains or stations may be held locally for a few days before being sent on to the TfL Lost Property Office (LPO), typically arriving between two and seven days after it was lost. Please be aware that charges are made for restoring property to customers. If you believe your property to have been lost on a National train, please contact the relevant Train Company for details of lost property facilities.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Seating Area - Note There are no seats in the ticket hall. Seats are available on the platform.
Waiting Rooms None
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Refreshment Facilities - Note
  • The newsagents and the creperie provide refreshments
Toilets No
Toilets - Note None
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Highbury & Islington station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops Yes
Shops - Note
  • Newsagents, creperie and opticians outside station

Accessibility ^ Top

Service Details
Helpline Monday-Sunday 07:00-22:00 Holidays: Christmas Day Closed
Helpline - Alternate Phone Number 0800 058 2844
Helpline - Alternate Textphone Number 0800 975 1052
Helpline - Note Please contact London Underground's Customer Service Centre - for contact details see: https://www.tfl.gov.uk/tfl/contact/tube/default.asp
Customer Help Points No
Staff Help Yes
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
  • No ramp available at this station
Accessible Taxis No
Accessible Taxis - Note Contact taxi operator directly
Accessible Public Telephones No
Nearest Stations With More Facilities Step-free access from street to platform for London Overground services is available at Homerton [HMN]. For details of accessibility of other stations served by First Capital Connect services, contact First Capital Connect.
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • It is possible to make a step-free interchange between Victoria Line and First Capital Connect platforms going in the same direction (i.e. Northbound to Northbound), but not to enter or exit the station step-free. Customers need to be aware that there is a step between train and platform of up to 200mm for LUL services. Boarding ramps are not available at this station.
Imparied Mobility Set Down No
Imparied Mobility Set Down - Note Drop-off point close by with drop curb and pelican crossing.
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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