Station Facilities: Hackney Wick (HKW)

Managed by London Overground

Hackney Wick Railway Station
White Post Lane
Hackney Wick
Greater London

E9 5JH

Last changed: 15:22 on 12 Aug 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HKW to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 05:56-00:23 Saturday 05:56-00:23 Sunday 08:45-00:15
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Announcements
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 07:00-13:00 Saturday Closed Sunday Closed
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard - Note
  • Travelcards can be bought from the Ticket office when open
Penalty Fares Penalty Fares apply to journeys from Hackney Wick station when travelling with:

General Services Information ^ Top

Service Details
Customer Service No
Customer Service - Note

You can Contact Customer Services on 0845 601 4867

Left Luggage No
Lost Property No
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms None
Waiting Rooms - Note

Waiting shelters on both platforms

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone No
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Hackney Wick station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

Ticket office staff provide assistance where possible

Induction Loop Yes
Ramp for Train Access No
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note

contact taxi operator directly

Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Step free access between platforms involves exiting the station

Imparied Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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