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Station Facilities: Heathrow Airport T123 (HXX)
Managed by Heathrow Express
Inner Ring Road Heathrow Airport Complex Hounslow
TW6 1WD
Last changed: 15:22 on 12 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep HXX to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 05:00-00:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Sunday 05:00-23:55 | ||||||
| Self Service Ticket Machines | No | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Yes | ||||||
| Telesales - Primary Phone Number | 0845 600 1515 | ||||||
| Oyster PrePay | No | ||||||
| Travelcard - Note |
|
||||||
| Penalty Fares |
Penalty Fares apply to journeys from Heathrow Airport T123 station when travelling with: Penalty Fares do not apply if travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845 600 1515 |
| Left Luggage | Yes |
| Left Luggage - Note | available in the terminals |
| Lost Property | Yes |
| Lost Property - Note | 020 8745 7727 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note | no |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | Yes |
| Public WiFi - Note | Find WiFi Hotspots around Heathrow Airport T123 station |
| Web Kiosk | Yes |
| Web Kiosk - Note | In terminals |
| Post Box | Yes |
| Tourist Information Office | Yes |
| Tourist Information Office - Note | In terminals |
| ATM Machine | Yes |
| Bureau de Change | Yes |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Helpline - Note |
Contact the airline for assistance between trains and Check-in desk |
| Customer Help Points | Yes |
| Staff Help | To be confirmed by station operator |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note |
To be introduced April 2007 |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
To be introduced April 2007 |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | No |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 11 | ||||
| Cycle Storage Availability | Yes | ||||
| Cycle Storage | 0 | ||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||
| Cycle Storage CCTV | No | ||||
| Car Park: |
| ||||
| Taxi Rank | Yes | ||||
| Taxi Rank - Note | has taxi ranks at the airport terminals | ||||
| Bus Services | Yes | ||||
| Bus Services - Note | Local and regional bus links available | ||||
| Metro Services | Yes | ||||
| Metro Services - Note | Connection available with LT Piccadilly Line | ||||
| Airport | Yes | ||||
| Car Hire | Yes | ||||
| Car Hire - Note | In terminals | ||||
| Cycle Hire | No | ||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
