Station Facilities: Loughborough (LBO)

Managed by East Midlands Trains 

Nottingham Road
Loughborough
Loughborough
Leicestershire

LE11 1EX

Last changed: 09:44 on 14 Aug 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep LBO to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 05:00-02:00 Saturday 05:00-00:09 Sunday 07:00-23:00
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:00-19:00 Saturday 06:00-19:00 Sunday 08:15-21:00
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description Located in the booking hall by gate line and located by ticket gate.
Telesales Monday-Friday 08:00-20:00
Telesales - Primary Phone Number 08457 125 678
Telesales - Primary Textphone Number 08457 078 051
Telesales - Web Address www.eastmidlandstrains.co.uk
Oyster PrePay No
Penalty Fares Penalty Fares do not apply when travelling from Loughborough station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 08:00-20:00
Customer Service - Primary Phone Number 08457 125 678
Customer Service - Primary Textphone Number 08457 078 051
Left Luggage No
Left Luggage - Note East Midlands Trains lost property offices are located at Leicester, Derby, Nottingham and Sheffield. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
Lost Property No
Lost Property - Note East Midlands Trains lost property offices are located at Leicester, Derby, Nottingham and Sheffield. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Women-Only Waiting Room No
Trolleys No
Trolleys - Note
  • none
Refreshment Facilities No
Refreshment Facilities - Note
  • no
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Loughborough station
Web Kiosk No
Post Box Yes
Tourist Information Office No
Bureau de Change No
Bureau de Change - Note
  • None
Shops Yes

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help Yes
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis No
Accessible Public Telephones No
Accessible Public Telephones - Note none
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • Platform 1 (north)no steps from car park. Platform 2 and Platform 3 are not accessible without the use of the barrow crossing which requires staff assistance.
Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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