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Station Facilities: Leicester (LEI)
Managed by East Midlands Trains
London Road Leicester Leicestershire
LE2 0QB
Last changed: 09:44 on 14 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep LEI to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:20-22:30 Saturday 05:20-22:30 Sunday 07:15-22:30 | ||||||
| Self Service Ticket Machines | No | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 08:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08457 125 678 | ||||||
| Telesales - Primary Textphone Number | 08457 078 051 | ||||||
| Telesales - Web Address | www.eastmidlandstrains.co.uk | ||||||
| Oyster PrePay | No | ||||||
| Travelcard - Note |
|
||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Leicester station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:00-20:00 |
| Customer Service - Primary Phone Number | 08457 125 678 |
| Customer Service - Primary Textphone Number | 08457 078 051 |
| Left Luggage | Monday-Friday 09:00-16:30 Saturday 10:30-18:00 Sunday 11:30-18:30 |
| Left Luggage - Primary Phone Number | 0116 248 1065 |
| Left Luggage - Alternate Phone Number | 08457 125 678 |
| Left Luggage - Address | London Road Leicester Leicestershire LE2 0QB |
| Left Luggage - Note |
The left luggage office is situated on the parcels overbridge and is signed from the concourse. |
| Lost Property | Monday-Friday 09:00-16:30 Saturday 10:30-18:00 Sunday 11:30-18:30 |
| Lost Property - Primary Phone Number | 0116 248 1065 |
| Lost Property - Alternate Phone Number | 08457 125 678 |
| Lost Property - Address | London Road Leicester Leicestershire LE2 0QB |
| Lost Property - Note |
The lost property office is situated on the parcels overbridge and is signed from the concourse. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | To be confirmed by station operator |
| First Class Lounge - Note | at the south end of platform 3/4 |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note | Yes |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Leicester station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Monday-Sunday 24 hours |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
radar key available from duty manager situated nth end of Platform 3/4 |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 36 | ||||||||
| Cycle Storage Sheltered | Partial | ||||||||
| Cycle Storage CCTV | Yes | ||||||||
| Cycle Storage Location | main car park, station front near short stay car park and cash machines | ||||||||
| Car Park: |
| ||||||||
| Location for Rail Replacement Services | Coaches leave from the Station front | ||||||||
| Taxi Rank | Yes | ||||||||
| Taxi Rank - Note | station front | ||||||||
| Bus Services | Yes | ||||||||
| Bus Services - Note | From Front of station on London Road | ||||||||
| Metro Services | No | ||||||||
| Airport | Yes | ||||||||
| Airport - Note | The ‘X7 Leicester Skylink’ bus departs from St Margaret’s Bus Station (in city centre). Frequency: Every 60 minutes. Travel Time: 50 minutes. X67 Leicester Skylink Timetable. | ||||||||
| Car Hire | No | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
