These times relate to the Customer Information Point.

Penalty Fares apply to journeys from Northampton station when travelling with:

• London Midland

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

Enquiries regarding lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700

waiting room on both platforms

Find WiFi Hotspots around Northampton station

Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website.

Wheelchair customers can reach coin, note and card slots on the S&B machines

Booking clerk would go out side and serve the customer

In booking hall One on Platform one Not within reach of wheelchair users

• Level access to Booking Hall and to Platforms 1, 4 and 5. From platform 1, 31 steps up to footbridge (also lift) then 31 steps down to platforms 2 and 3 (also lift). Automatic gateline with manually operated side gate. Locked gate leading from platforms 1, 4, 5 direct to accessible parking bays via ramp. Booking Hall has automatic doors. Accessible waiting room with low-level push-button doors and information counter on plaform 1. "Disabled assistance call point" on platforms 2/3.

4 x 20 minute parking bays outside front of station

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Taxi's can be obtained outside the front of the station. www.traintaxi.co.uk

Bus information for the Northampton area can be found in the main booking hall. Bus stops on main road opposite the station.