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Station Facilities: Penge West (PNW)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep PNW to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 07:00-11:00 Weekend Closed |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday 07:00-11:00 Saturday Closed Sunday Closed |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
| Penalty Fares |
Penalty Fares apply to journeys from Penge West station when travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Left Luggage | No |
| Left Luggage - Note | Call Customer Services 08451 272920 |
| Lost Property | No |
| Lost Property - Note | Call Customer Services 08451 272920 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
Platform 1 - metal seats under roof. Platform 2 - Shelter with no seats but space for wheelchairs. 2 seats on platform. Ticket office has space for wheelchairs. |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | No |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts. |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70. |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk. |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note |
In Car Park |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
Free car Park |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 2 | ||||
| Cycle Storage Availability | Yes | ||||
| Cycle Storage | 8 | ||||
| Cycle Storage Sheltered | Yes | ||||
| Cycle Storage CCTV | No | ||||
| Cycle Storage Location | Platform 1 | ||||
| Car Park: |
| ||||
| Location for Rail Replacement Services |
Outside station at existing bus stop on Anerley Park. | ||||
| Taxi Rank | No | ||||
| Taxi Rank - Note |
Information on taxis from this station is available at www.traintaxi.co.uk | ||||
| Bus Services | No | ||||
| Bus Services - Note |
For info Call London Travel Information 02072221234 | ||||
| Metro Services | No | ||||
| Car Hire | No | ||||
| Cycle Hire | No | ||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
