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Station Facilities: Whitehaven (WTH)
Managed by Northern Rail
Branbey Road WHITEHAVEN Cumbria
CA28 6AX
Last changed: 11:00 on 28 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep WTH to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 07:10-18:30 Saturday 07:10-16:25 Sunday Closed |
| Staffing - Note |
Only Booking Office staff at this station |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday 07:10-18:30 Saturday 07:10-16:25 Sunday Closed |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
| Penalty Fares |
Penalty Fares do not apply when travelling from Whitehaven station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed |
| Customer Service - Primary Phone Number | 0845 00 00 125 |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Alternate Textphone Number | 0845 604 5608 |
| Customer Service - Address | Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU |
| Customer Service - Web Address | www.northernrail.org |
| Customer Service - Email Address | customer.relations@northernrail.org |
| Customer Service - Note |
|
| Left Luggage | No |
| Lost Property | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 00 00 125 |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Lost Property - Note |
Please contact Customer Relations |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note |
Waiting room available during booking office hours, and shelter/canopies at all times |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Helpline - Primary Phone Number | 08456 008 008 |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Alternate Textphone Number | 08456 045 608 |
| Helpline - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Helpline - Web Address | www.northernrail.org |
| Helpline - Email Address | assistance@northernrail.org |
| Helpline - Note |
We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Customer Help Points | To be confirmed by station operator |
| Staff Help | Monday-Friday 07:10-18:25 Saturday 07:10-18:25 Sunday Closed |
| Accessible Ticket Machines | To be confirmed by station operator |
| Accessible Ticket Office Counter | To be confirmed by station operator |
| Induction Loop | To be confirmed by station operator |
| Ramp for Train Access | No |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | To be confirmed by station operator |
| Accessible Public Telephones | To be confirmed by station operator |
| National Key Toilets | Yes |
| Step Free Access Coverage | To be confirmed by station operator |
| Imparied Mobility Set Down | To be confirmed by station operator |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | To be confirmed by station operator |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 4 | ||||||||
| Cycle Storage Sheltered | No | ||||||||
| Cycle Storage CCTV | No | ||||||||
| Car Park: |
| ||||||||
| Taxi Rank | No | ||||||||
| Taxi Rank - Note |
www.traintaxi..co.uk | ||||||||
| Bus Services | Yes | ||||||||
| Bus Services - Note |
Busline 0871 200 2233 | ||||||||
| Metro Services | No | ||||||||
| Car Hire | No | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
