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Company Information: Heathrow Express (HX)
Last changed: 18:04 on 7 Jun 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Heathrow Express |
| Managing Director | Brian Raven |
| Company Website | www.heathrowexpress.com |
| Head Office - Postal Address |
3rd Floor 30 Eastbourne Terrace Paddington London W2 6LE |
| Head Office - Primary Phone Number | 020 8750 6600 |
| Head Office - Fax | 020 8750 6615 |
| Head Office - Web Address | |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Saturday 08:00-22:00 Sunday 08:00-20:00 |
| Customer Services - Primary Phone Number | 0845 600 15 15 |
| Lost Property | Yes |
| Lost Property - Primary Phone Number | 020 8745 7727 |
| Lost Property - Address | Lost Property Heathrow Express Atrium Heathrow Airport UB3 5AP |
| Lost Property - Web Address | www.heathrow.lostproperty@excess-baggage.com |
| Assisted Travel | Yes |
| Assisted Travel - Primary Phone Number | 0845 600 1515 |
| Assisted Travel - Address | The Customer Services Director 3rd Floor 30 Eastbourne Terrace Paddington London W2 6LE |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Monday-Saturday 08:00-22:00 Sunday 08:00-22:00 |
| Telesales - Primary Phone Number | 0845 600 15 15 |
| Group Travel | Yes |
| Seat Reservations | No |
| Seat Reservations - Note | Not necessary. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note | Will be carried free unless they occupy a seat required by a customer. They are not carried on trains leaving Heathrow between 07:.30 and 10:00 or Paddington between 16:30 and 19:00 except on Saturdays or Sundays. |
| Telephones | No |
