Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Company Information: Northern Rail (NT)
Last changed: 18:04 on 7 Jun 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Northern Rail |
| Managing Director | Heidi Mottram |
| Company Website | www.northernrail.org |
| Head Office - Postal Address |
Northern Rail Ltd Northern House 9 Rougier Street York YO1 6HZ |
| Head Office - Primary Phone Number | 0845 00 00 125 |
| Head Office - Email Address | customer.relations@northernrail.org |
| Head Office - Web Address | www.northernrail.org |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed |
| Customer Services - Primary Phone Number | 0845 00 00 125 |
| Customer Services - Fax Number | 0113 245 2219 |
| Customer Services - Alternate Textphone Number | 0845 604 5608 |
| Customer Services - Address | Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU |
| Customer Services - Web Address | www.northernrail.org |
| Customer Services - Email Address | customer.relations@northernrail.org |
| Customer Services - Note |
Please contact Customer Relations |
| Lost Property | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 00 00 125 |
| Lost Property - Fax Number | 0113 245 2219 |
| Lost Property - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Lost Property - Note |
Please contact Customer Relations |
| Assisted Travel | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Assisted Travel - Primary Phone Number | 08456 008 008 |
| Assisted Travel - Fax Number | 0113 245 2219 |
| Assisted Travel - Alternate Textphone Number | 08456 045 608 |
| Assisted Travel - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Assisted Travel - Web Address | www.northernrail.org |
| Assisted Travel - Email Address | assistance@northernrail.org |
| Assisted Travel - Note |
We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | No |
| Telesales - Note |
Northern Rail do NOT have a telesales service. Please telephone 0845 700 0125 |
| Group Travel | Monday-Friday 09:00-17:00 Weekend Closed Holidays: Boxing Day, Christmas Day Closed |
| Group Travel - Note |
Northern Rail may give discounts for groups of 10 or more. For details please call 0113 247 9659. |
| Seat Reservations | No |
| Seat Reservations - Note |
Seats are not reservable on any Northern service. |
| Penalty Fares Note |
Penalty fares are not in force on any Northern services. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note |
Two cycles spaces are available on all trains. Carried on a 'first come first served' basis. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Stockport and Lostock Gralam from 00:05 each night between Monday 8 and Thursday 11 September 2008
- Engineering work between Burnley and Colne from 23:30 each night between Monday 8 and Thursday 11 September 2008
- Engineering work between Middlesbrough and Saltburn until 13:45 on Sunday 7 September 2008
- Engineering work between Pontefract Monkhill and Whitley Bridge from 19:00 Saturday 6 September to 19:00 Sunday 7 September 2008
- Engineering work between Cheadle Hulme and Levenshulme Monday 1 September to Friday 5 September 2008
- Engineering works between Burnley and Blackpool North Monday 1 September to Friday 5 September 2008
- Engineering work between Salford Crescent and Wigan Wallgate Monday 1 September to Friday 5 September 2008
- Engineering work between Manchester Victoria and Ashton-under-Lyne Monday 1 September to Friday 9 September 2008
- Engineering works between Preston and Blackpool North Monday 1 September 2008
- Engineering work between Altrincham and Chester until 15:00hrs Sunday 31 August 2008
- Engineering work between Huyton and Edge Hill until 12:15 on Sunday 31 August 2008
- Engineering work between Pontefract and Whitley Bridge from 19:00 Saturday 30 August to Sunday 31 August 2008
- Engineering work between Sleaford and Gainsborough Lea Road Saturday 30 August to 31 August 2008
- Engineering work between Stoke-on-Trent and Macclesfield Saturday 30 August to Sunday 31 August 2008
- Engineering work between Dalston and Carlisle from Monday 25 to Thursday 28 August 2008
- Engineering work between Huyton and Edge Hill until 12:15 on Sunday 24 August 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 23 to Friday 29 August 2008
- Engineering work between Pontefract and Whitley Bridge from 19:00 on Saturday 23 until 19:00 on Sunday 24 August 2008
- Engineering work between Stoke-on-Trent and Macclesfield from Saturday 23 to Friday 29 August 2008
- Engineering work between Rochdale and Hebden Bridge on Sunday 17 August 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 16 to Friday 22 August 2008
- Engineering work between Pontefract and Whitley Bridge from 19:00 on Saturday 16 until 19:00 on Sunday 17 August 2008
- Engineering work between Wigan Wallgate and Kirkby on Saturday 16 August 2008
- Engineering work between Wilmslow and Stockport each evening from 23:30 Monday 11 August until 05:10 Friday 15 August 2008
- Engineering work between Sleaford and Gainsborough Lea Road Monday 11 August to Friday 15 August 2008
- Engineering work between Chinley / Buxton and Hazel Grove / Stockport. Monday 11 August to Friday 15 August 2008.
- Engineering work between New Mills Central and Marple until 12:20 Sunday 10 August 2008.
- Engineering work between Huyton and Edge Hill until 09:10 Sunday 10 August 2008.
- Engineering work between Middlesborough and Saltburn until 16:45 Sunday 10 August 2008
- Engineering work between Pontefract and Whitley Bridge Saturday 9 to Sunday 10 August 2008
- Engineering work between Huyton and Edge Hill on Sunday 3 August 2008
- Engineering work between Westhoughton/Daisy Hill and Wigan Wallgate on Sunday 3 August 2008
- Engineering work between Manchester Victoria and Ashburys/Mill Hill from 21:15 on Saturday 2 August 2008
- Engineering work between Pontefract and Whitley Bridge on Saturday 2 and Sunday 3 August 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 2 to Friday 8 August 2008
- Engineering work between Huyton and Edge Hill on Sunday 27 July 2008
- Engineering work between Manchester Victoria and Ashburys/Mill Hill from 21:15 on Sunday 27 July 2008
- Major engineering work between Chorley and Preston from Saturday 26 July until Saturday 6 September 2008
- Engineering work between Pontefract and Whitley Bridge on Saturday 26 and Sunday 27 July 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 26 July to Friday 1 August 2008
- Engineering work between Chester and Warrington Bank Quay from Monday 21 to Thursday 25 July 2008
- Engineering work between Gainsborough Lea Road and Spalding from Saturday 19 to Friday 25 July 2008
- Engineering work between Rainhill and Patricroft from Monday 14 to Friday 18 July 2008
- Engineering work between Edge Hill and Patricroft on Sunday 13 July 2008
- Engineering work between Sunderland and Newcastle on Sunday 13 July 2008
- Engineering work between Castleford and Pontefract on Sunday 13 July 2008
- Engineering work between Ellesmere Port and Helsby on Saturday 12 July 2008
- Engineering work between Knottingley and Hensall from 15:00 on Saturday 12 July 2008
- Engineering work between Castleford and Pontefract on Sunday 6 July 2008
- Engineering work between Settle and Appleby from Sunday 6 to Sunday 20 July 2008
- Engineering work between Sunderland and Newcastle on Sunday 6 July 2008
- Engineering work between Knottingley and Hensall from 15:00 on Saturday 5 July 2008
- Engineering work between Gainsborough Central and Barnetby on Saturday 5 July 2008
- Engineering work between Castleford and Pontefract on Sunday 29 June 2008
- Engineering work between Sunderland and Newcastle on Sunday 29 June 2008
- Engineering work between Gainsborough Central and Barnetby on Saturday 28 June 2008
- Engineering work between Hunts Cross/Huyton and Liverpool Lime Street from 21:50 on Saturday 28 until 14:30 on Sunday 29 June 2008
- Engineering work between Knottingley and Hensall from 15:00 on Saturday 28 June 2008
- Engineering work between Wilmslow and Manchester Piccadilly (via Styal) from Monday 23 June until 05:40 Friday 27 June 2008
- Engineering work between Castleford and Pontefract Monkhill on Sunday 22 June 2008
- Engineering work between Newcastle and Sunderland on Sunday 22 June 2008
