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Company Information: Southern (SN)
Last changed: 14:20 on 29 Nov 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Southern |
| Managing Director | Chris Burchell |
| Company Website | www.southernrailway.com |
| Head Office - Postal Address |
Go Ahead House 26-28 Addiscombe Road Croydon CR9 5GA |
| Head Office - Primary Phone Number | 08451 27 29 20 |
| Head Office - Fax | 08457 27 29 30 |
| Head Office - Web Address | www.southernrailway.com |
| Network Map URL | www.southernrailway.com/network_map.php |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Sunday 24 hours |
| Customer Services - Primary Phone Number | 08451 272920 |
| Lost Property | Monday-Sunday 24 hours |
| Lost Property - Primary Phone Number | 08451 272920 |
| Assisted Travel | Monday-Sunday 24 hours |
| Assisted Travel - Primary Phone Number | 0800 138 1016 |
| Assisted Travel - Primary Textphone Number | 0800 138 1018 |
| Assisted Travel - Address | Customer Services Team Southern Ltd PO Box 277 Tonbridge N9 2ZP |
| Assisted Travel - Note | Disabled Persons Protection Policy available from the given address. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Yes |
| Telesales - Note | 08451 27 29 20 (calls may be recorded) |
| Group Travel | Monday-Friday 10:00-15:00 |
| Group Travel - Primary Phone Number | 0870 830 6000 |
| Group Travel - Fax Number | 0208 929 8985 |
| Group Travel - Note | For bookings of 10 or more. Tickets must be booked at least 10 days in advance. |
| Seat Reservations | No |
| Seat Reservations - Note | It is not necessary to pre-book on Southern services. |
| Penalty Fares Note |
Customers should enquire at local stations for details of the penalty fares in operation. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note | Carried free of charge subject to space. Not carried on trains timed to arrive in London and Brighton between 07.00-09.59 or departing London and Brighton between 16.00-18.59 Monday-Friday |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Horsham and Arundel on Sunday 1 February 2009
- Engineering work between Preston Park / Lewes and Brighton on Sunday 1 February 2009
- Engineering work between St Denys and Fareham on Sunday 1 February 2009
- Engineering work between Three Bridges and Wivelsfield on Sunday 25 Janaury 2009
- Engineering work between South Croydon and Hurst Green / Uckfield on Sunday 25 January 2009
- Engineering work between Barnham and Bognor Regis on Saturday 17 January 2009
- Engineering work between Streatham and Sutton on Saturday 17 January 2009
- Engineering work between Haywards Heath and Brighton on Sunday 11 January 2009
- Engineering work between London Bridge and Peckham Rye on Sunday 11 January 2009
- Engineering work between Polegate / Eastbourne and Bexhill on Sunday 4 January 2009
- Engineering work between Barnham and Arundel / Angmering on Sunday 4 January 2009
- Engineering work between Purley and Redhill on Sunday 4 January 2009
- Engineering work between Harlesden and Shepherds Bush on Saturday 3 and on Sunday 4 January 2009
- Engineering work between Battersea Park and Balham from Saturday 27 December 2008 to Sunday 4 January 2009
- Engineering work between East Croydon and Purley / Sanderstead from Saturday 27 to 05:00 Monday 29 December 2008
- National Rail services on Boxing Day, Friday 26 December
- National Rail services on Christmas Day, Thursday 25 December
- National Rail services on Christmas Eve, Wednesday 24 December
- Engineering work between Battersea Park and Balham until 06:15 on Sunday 21 December 2008
- Engineering work between Havant / Fratton and Portsmouth Harbour until 15:45 on Sunday 14 December 2008
- Engineering work between Preston Park and Brighton until 09:30 on Sunday 14 December 2008
- Engineering work between South Croydon and Purley on Sunday 14 December 2008
- Engineering work between Three Bridges and Horsham until 09:20 on Sunday 14 December 2008
- Engineering work between Tulse Hill and Sutton on Sunday 14 December 2008
- Engineering work between Willesden Junction and Kensington Olympia from 20:00 on Saturday 13 and Sunday 14 December 2008
- Engineering work between Hurst Green and Uckfield on Saturday 13 and Sunday 14 December 2008
- Engineering work between Balham and Selhurst on Sunday 7 December 2008
- Engineering work between Oxted and East Grinstead / Uckfield on Sunday 7 December 2008
- Engineering work between Battersea Park and Peckham Rye on Sunday 7 December 2008
- Engineering work between Crawley and Billingshurst on Sunday 7 December 2008
- Engineering work between Wivelsfield and Seaford on Saturday 6 and Sunday 7 December 2008
- Engineering work between London Victoria and Peckham Rye / Herne Hill on Sunday 30 November 2008
- Engineering work between London Bridge and East Croydon on Sunday 30 November 2008
- Engineering work between Lewes and Seaford on Sunday 30 November 2008
- Engineering work between Hurst Green and East Grinstead on Saturday 29 and Sunday 30 November 2008
- Engineering work between Wivelsfield and Berwick / Seaford on Sunday 23 November 2008
- Engineering work between Norwood Junction and Sutton on Sunday 23 November 2008
- Engineering work between Leatherhead and Dorking on Sunday 23 November 2008
- Engineering work between Redhill / Purley and Horley/ Tunbridge Wells on Sunday 23 November 2008
- Engineering work at London Charing Cross on Sunday 23 November 2008
- Engineering work between London Bridge and Streatham / London Victoria (via Peckham Rye) on Sunday 16 November 2008
- Engineering work between Lewes and Seaford on Saturday 15 and Sunday 16 November 2008
- Engineering work between Chichester and Brighton on Saturday 15 to Sunday 16 November 2008
- Engineering work between Wimbledon and Dorking / Effingham Junction until 12:20 on Sunday 9 November 2008
- Engineering work between Willesden Junction and Clapham Junction on Sunday 9 November 2008
- Engineering work between Balham and Sutton via Mitcham Junction on Sunday 9 November 2008
- Engineering work between Redhill and Gatwick Airport on Sunday 9 November 2008
- Engineering work between Haywards Heath and Brighton on Saturday 8 and Sunday 9 November 2008
- Engineering work between Lewes and Seaford on Saturday 8 and Sunday 9 November 2008
- Engineering work between Ford and Chichester / Bognor Regis on Saturday 8 and Sunday 9 November 2008
- Engineering work between Balham / Tulse Hill and East Croydon on Sunday 2 November 2008
- Engineering work between Lewes and Eastbourne on Saturday 1 and Sunday 2 November 2008
- Engineering work between Horsham and Arundel on Sunday 26 October 2008
- Engineering work between Brighton and Preston Park / Lewes on Sunday 26 October 2008
- Engineering work between London Bridge and East Croydon on Sunday 26 October 2008
- Engineering work between Streatham and Sutton on Sunday 26 October 2008
- Engineering work between Hurst Green and East Grinstead from Saturday 25 to Monday 27 October 2008
- Engineering work between Coulsdon South and Redhill from Saturday 25 to Friday 31 October 2008
- Engineering work between London Victoria and Clapham Junction on Sunday 12 October 2008
- Engineering work between Balham, West Croydon and Epsom on Sunday 12 October 2008
- Engineering work between Clapham Junction and Willesden Junction on Saturday 4 and Sunday 5 October 2008
