Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Company Information: First ScotRail (SR)
Last changed: 16:21 on 3 May 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | First ScotRail |
| Managing Director | Mary Dickson |
| Company Website | http://www.firstscotrail.com |
| Head Office - Postal Address |
Atrium Court 50 Waterloo Street Glasgow G2 6HQ |
| Head Office - Primary Phone Number | 08700 005151 |
| Head Office - Fax | 0141 335 4592 |
| Head Office - Web Address | http://www.firstscotrail.com |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Friday 08:30-17:00 |
| Customer Services - Primary Phone Number | 0845 601 5929 |
| Lost Property | Monday-Friday 07:00-19:00 |
| Lost Property - Primary Phone Number | 0141 335 3276 |
| Assisted Travel | Monday-Saturday 08:00-20:00 Sunday 08:00-15:00 |
| Assisted Travel - Primary Phone Number | 0800 9122901 |
| Assisted Travel - Primary Textphone Number | 0800 9122899 |
| Assisted Travel - Address | Customer Relations Manager Atrium Court 50 Waterloo Street Glasgow G2 6HQ |
| Assisted Travel - Note | Disabled Persons Protection Policy available from the given address. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Monday-Sunday 08:00-22:00 |
| Telesales - Primary Phone Number | 08457 55 00 33 |
| Group Travel | Yes |
| Group Travel - Primary Phone Number | 08457 55 00 33 |
| Seat Reservations | Yes |
| Seat Reservations - Note | Free to ticket holders Reservations can be made up to 1800 hours the day before you travel. |
| Penalty Fares Note |
Penalty fares are not in operation on First ScotRail services. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note | Carried free of charge. Reservations are essential on long distance services. No tandems are carried. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work in the Rugby area on Sunday 20 July 2008
- Engineering work between Kilmarnock and Gretna from Saturday 19 to Friday 25 July 2008
- Engineering work between Edinburgh and Bathgate on Saturday 19 and Sunday 20 July 2008
- Engineering work between Edinburgh and Linlithgow on Saturday 12 and Sunday 13 July 2008
- Engineering work between Cambuslang and Partick on Sunday 6 July 2008
- Engineering work between Edinburgh and Dalmeny on Saturday 5 and Sunday 6 July 2008
- Engineering work between Haymarket and Inverkeithing on Saturday 5 and Sunday 6 July 2008
- Engineering work between Edinburgh and Bathgate from Saturday 5 to Friday 18 July 2008
- Engineering work between Edinburgh and Perth on Sunday 29 June 2008
- Engineering work between Croy and Stirling on Sunday 29 June 2008
- Engineering work between Edinburgh and Bathgate on Saturday 28 and Sunday 29 June 2008
- Engineering work between Cambuslang and Partick on Sunday 22 June 2008
- Engineering work between Edinburgh and Falkirk High on Sunday 22 June 2008
- Engineering work between Edinburgh and Perth on Sunday 15 June 2008
- Engineering work between Carstairs and Bellshill on Sunday 8 June 2008
- Engineering work between Polmont and Larbert on Sunday 8 June 2008
- Engineering work between Lanark and Shieldmuir on Sunday 1 June 2008
- Engineering work between Bishopsbriggs and Larbert Sunday 1 June.
- Engineering work Between Bishopsbriggs and Larbert. Sunday 25 May 2008
- Engineering work in the Rugby area from Saturday 24 to Tuesday 27 May 2008
- Engineering work between Prestwick and Troon on Sunday 18 May 2008
- Engineering work between Bishopbriggs and Croy on Sunday 18 May 2008
